Frequently Asked Questions

My business is just starting, can I still use your service to hire VAs ?

Yes, we can cater Clients regardless of how big or small your business is. We would love to be part of your success and see your business grow.

How soon can my selected team member/members start working?

The qualified Healthcare Virtual staff could start as soon as we have them onboard. We make sure that they have accomplished their pre-employment requirements before releasing them to you

Who will be in charge of managing my staff?

We take responsibility for both clients and Staff. We do regular checks with both parties to maintain an open communication and ensure that our staff can meet the deliverables promptly.

Can I have or own the work outputs of my staff?

Yes, all work that they produce will be owned by our Clients.

I am dealing with documents that need privacy, how secure is the data privacy in your company?

We make sure that any data that will be shared to us will be properly protected. The Staff are aware of data privacy and its importance.

How does outsourcing work?

Business owners like you will be provided with people outsourced from another country who will be working for you at a lower price without compromising the quality of service.

Will the staff that will be working with me have an accent when speaking English?

It depends on the staff. However, the staff that you will be working with will have excellent communication skills. The accent of the native Filipino is easy to understand and the communication is always fluid. 

How much could I save if I partner with you?

You can save up to 50% in terms of total wage costs without compromising the quality of work.

If the staff member decided to stop working, how soon can you find me a replacement?

We want to make sure that your staff and our client will have a good and long working relationship. However, if it doesn’t work out, we will make sure to find a replacement as soon as possible. We will make sure that there will be a proper transition of pending work and documents.

How will I terminate my partnership with your company?

We love to work with you long term. However, if you need to terminate our partnership, please send us a written notice and it will take 30 days to be processed to end the staff contract.

Healthcare Virtual

Expand Your Business With Our Talented Virtual Assistants